Terms and Conditions

Online Shop

Refunds Policy


Sometimes circumstances change and you may be unable to attend a course you have paid for. If so, there are a few options available;

If you notify us at least 14 days prior to the course commencement, PRI will refund your course fee but will deduct an
administration fee of 30%, deposits are not refundable, OR you can apply the full amount as credit towards a future course.

If you notify us less than 14 days prior to the course commencement PRI cannot provide a refund OR you can send
someone else in your place.

PRI reserves the right to cancel or discontinue advertised courses, if an in-sufficient number of attendees/ low attendance or due to unforeseen circumstances on the behalf of the PRI requires us to not proceed with the advertised offer, you will immediately receive a full refund. All other refunds can take between 7-30 days to process.

Please strongly note, that travel to and from Zaytuna Farm/ PRI is the attendee’s responsibility. You are encouraged to liase with the PRI about numbers of attendee’s and the potential of course cancelation prior to booking travel. The PRI/ Zaytuna Farm is not responsible for any loss or travel reimbursement, should the course be discontinued.

Store refunds

Please choose your order carefully. We do not accept returns for orders except where we have sent an incorrect order, or where the goods have a manufacturing fault.

Store Terms


Payment is by Credit card or Debit card through Paypal via our online store, or you can order by phone on +61 (0)2 6688 6578. Once funds are cleared items will be shipped.

GST (Australian Tax)

All prices in our online store include GST tax.


Currently we only stock digital products. You will recieve an email with a link to be able to download your purchase. If you experience any issues, please contact [email protected] immediately and we can address the matter for you.


Every effort is made to keep prices on this website correct, however errors, omissions and price increases do occur and you will be invoiced at the rate indicated by our stock control computer at time of purchase. We reserve the right to cancel and refund any order, for whatever reason, at our discretion.

Privacy and Security

We take your privacy and security very seriously. Orders from this site are via an approved secure server provided by PayPal. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction. Your personal details are only used in relation to facilitating your order. They will not be stored by us and will not be sold or transferred to a third party.


As soon as your transaction has taken place you will receive a receipt by email from PayPal with your order and transaction details. If you require anything else please email [email protected].

DVD Formats

Our DVDs are region free, so will play on any computer worldwide.
Our DVDs are either PAL formatted or NTSC formatted (see notes at bottom of product descriptions for confirmation on each respective DVD). If you intend to play the disk on a DVD player (as opposed to a computer) please make sure your player supports the format of the DVD you’re ordering before making your purchase. As above, in ‘returns’ section, we will not refund orders unless we’ve sent the wrong product or if there is a manufacturing fault.
Other Enquiries

If you have any other inquiries not covered here please feel free to email us at [email protected].


News & Forums


User Responsibilities

You are responsible for your use of the Services and any content you provide, including compliance with applicable laws. Content on the Services may be protected by others’ intellectual property rights. Please don’t copy, upload, download, or share content unless you have the right to do so.
Your use of the Services must comply with our Rules.
You may need to register for an account to access some or all of our Services. Help us keep your account protected. Safeguard your password to the account, and keep your account information current. We recommend that you do not share your password with others.
If you’re accepting these Terms and using the Services on behalf of someone else (such as another person or entity), you represent that you’re authorized to do so, and in that case the words “you” or “your” in these Terms include that other person or entity.
If you use the Services to access, collect, or use personal information about other users (“Personal Information”), you agree to do so in compliance with applicable laws. You further agree not to sell any Personal Information, where the term “sell” has the meaning given to it under applicable laws.
For Personal Information you provide to us, you represent and warrant that you have lawfully collected the Personal Information and that you or a third party has provided all required notices and collected all required consents before collecting the Personal Information. You further represent and warrant that Medium’s use of such Personal Information in accordance with the purposes for which you provided us the Personal Information will not violate, misappropriate or infringe any rights of another (including intellectual property rights or privacy rights) and will not cause us to violate any applicable laws.

User Content on the Services

We may review your conduct and content for compliance with these Terms and our Rules, and reserve the right to remove any violating content.
We reserve the right to delete or disable content alleged to be infringing the intellectual property rights of others, and to terminate accounts of repeat infringers.

Rights and Ownership

You retain your rights to any content you submit, post or display on or through our Services.

Unless otherwise agreed in writing, by submitting, posting, or displaying content on or through our services, you grant The Permaculture Research Institute a nonexclusive, royalty-free, worldwide, fully paid, and sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display your content and any name, username or likeness provided in connection with your content in all media formats and distribution methods now known or later developed on our Services.
The Permaculture Research Institute needs this license because you own your content our website and therefore can’t display it across its various surfaces (i.e., mobile, web) without your permission.
This type of license is also needed to distribute your content across our Services. For example, your article is posted on The Permaculture Research Institute , it is reproduced as versions on both our website and social media pages, and distributed to multiple places on our website, such as the homepage or news page. A modification might be that we show a snippet of your work (and not the full post) in a preview, with attribution to you. A derivative work might be a list of top/most popular articles that uses portions of your content. This license applies to our Services only, and does not grant us any permissions outside of our Services.
We may stop providing the Services or any of its features within our sole discretion. We also retain the right to create limits on use and storage and may remove or limit content distribution on the Services.


You’re free to stop using our Services at any time. We reserve the right to suspend or terminate your access to the Services with or without notice.

Transfer and Processing Data

In order for us to provide our Services, you agree that we may process, transfer and store information about you.


To the fullest extent permitted by applicable law, you will indemnify, defend and hold harmless The Permaculture Research Institute, and our officers, directors, agents, partners and employees from and against any losses, liabilities, claims, demands, damages, expenses or costs (“Claims”) arising out of or related to your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights) or your violation of the law.

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